Once done, open Device Manager, click Action -> Scan for hardware changes.
Repeat the removal with all Windows Hello related drivers and then reboot your PC. Select Remove driver software and wait for the removal to be finished. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. Right-click on Windows key and select Device Manager. To fix that, try to update the corresponding drivers: If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Select Edit and disable the Configure enhanced anti-spoofing feature. Select Windows Components and open Biometrics.Ĭlick on Facial Features and right-click on Configure enhanced anti-spoofing option. Pres Windows key, type gpedit, and press Enter.Ĭlick on Computer Configuration and open Administrative Templates. Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality.
I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.ġ) Turn off Fast Startup: Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change settings that are unavailable > uncheck Fast Startup.Ģ) Reset Facial Recognition and/or Fingerprint Optionsģ) Modify Group Policy Settings (for Pro version only)Ĭreators Update might have modified some of the crucial settings of Group Policy.